Privacy Policy

Effective Date: August 4, 2026
Last Updated: August 4, 2026

Opulands Landscape Design & Construction (“Opulands,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.opulandscape.com (the “Site”), contact us, schedule a consultation, or otherwise interact with us.

This Privacy Policy applies to information collected through the Site and related online communications. It does not govern the privacy practices of third-party websites or services that we do not control.

1. Personal Information We Collect

The information we collect depends on how you interact with us.

Information You Provide

You may provide the following information when submitting an inquiry, scheduling a consultation, communicating with us, or requesting services

• Your first and last
• Email address;
• Telephone number;
• Property or project address, city, state, and ZIP code;
• Estimated project budget;
• Project scope, priorities, desired features, and anticipated timing;
• The circumstances prompting your project;
• How you heard about Opulands;
• Messages, questions, and other information included in free-text fields;
• Photographs, plans, drawings, or other materials you choose to send by email or another communication method;
• Scheduling information provided through Calendly; and
• Records of your communications with us.

Please do not submit Social Security numbers, financial account credentials, medical information, or other sensitive information that is not relevant to your landscaping inquiry.

Information Collected Automatically

When you visit the Site, we and our technology providers may automatically collect:

• Internet Protocol address;
• Browser type, device type, and operating system;
• Device and advertising identifiers;
• Approximate location derived from an IP address;
• Pages viewed and links or buttons selected;
• Dates, times, and duration of visits;
• Referring website, search terms, and campaign information;
• Interactions with forms and advertisements;
• Cookie and similar technology identifiers; and
• Diagnostic, security, and performance information.

Information From Other Sources

We may receive information from:

• Advertising, analytics, and lead-attribution providers;
• Scheduling and communications providers;
• Social media platforms when you interact with our pages;
• Referral sources, such as designers, architects, builders, or existing clients; and
• Publicly available sources.

We may combine information received from these sources with information you provide directly.

2. How We Use Personal Information

We may use personal information to:

• Review and respond to inquiries;
• Determine whether a proposed project is within our service area and scope;
• Schedule consultations, site visits, and other appointments;
• Prepare estimates, proposals, designs, contracts, and project plans;
• Provide landscape design, construction, and related services;
• Communicate about current or potential projects;
• Maintain customer and project records;
• Improve the Site, our services, and the customer experience;
• Measure the effectiveness of our advertising and marketing;
• Attribute inquiries and calls to marketing sources;
• Detect spam, fraud, misuse, and security incidents;
• Maintain, troubleshoot, and protect the Site;
• Comply with legal, licensing, accounting, insurance, and regulatory obligations;
• Establish, exercise, or defend legal claims; and
• Carry out other purposes disclosed when information is collected or with your permission.

We may use aggregated or de-identified information for any lawful purpose. We will not attempt to re-identify information that has been properly de-identified, except as permitted by law.

3. How We Disclose Personal Information

We may disclose personal information to the following recipients.

Hosting, Form, and Technology Providers

The Site is hosted and operated using Webflow. Webflow and related technical providers may process website, form, security, and diagnostic information on our behalf.

Analytics, Advertising, and Attribution Providers

We use services that may include Google Analytics, Google Ads, Google Tag Manager, Meta Pixel, and WhatConverts. These providers may receive identifiers, device information, website activity, referral information, campaign information, and information concerning interactions with our forms or telephone numbers.

These services help us understand how visitors use the Site, measure advertising effectiveness, attribute inquiries to marketing sources, and improve our marketing.

Scheduling and Communication Providers

If you use a scheduling link, Calendly may collect information necessary to arrange the appointment. Email, telephone, messaging, customer-management, and similar service providers may process communications on our behalf.

Security and Fraud-Prevention Providers

The Site uses Google reCAPTCHA and may use other tools to identify automated activity, spam, fraud, or misuse.

Project and Business Partners

When reasonably necessary to evaluate, plan, or perform a project, we may disclose relevant information to employees, subcontractors, consultants, designers, architects, engineers, suppliers, or other service partners. We limit such disclosures to information reasonably necessary for the applicable purpose.

Professional Advisers and Authorities

We may disclose information to attorneys, accountants, insurers, auditors, licensing authorities, law enforcement, courts, regulators, or other parties when reasonably necessary to:

• Comply with law or legal process;
• Protect our rights, property, employees, customers, or the public;
• Investigate suspected fraud, misuse, or security incidents; or
• Establish, exercise, or defend legal claims.

Business Transactions

Personal information may be disclosed or transferred in connection with a merger, financing, reorganization, acquisition, sale of assets, change of control, bankruptcy, or similar business transaction.

4. Cookies and Online Tracking

The Site and its providers use cookies, pixels, tags, scripts, and similar technologies.

These technologies may be used for:

• Essential functions: Site operation, security, spam prevention, and form functionality;
• Analytics: Understanding traffic, visitor behavior, and Site performance;
• Advertising and attribution: Measuring advertisements, identifying referral sources, and evaluating whether an advertisement resulted in an inquiry; and
• Preferences: Remembering certain settings or choices.

Third-party advertising and analytics providers may collect information about your activity over time and across different websites or services.

You can restrict cookies through your browser settings. Blocking cookies may affect the availability or performance of some Site features. You may also use the following tools:

• Google Ads Settings;
• Google Analytics Opt-out Browser Add-on;
• Meta Ad Preferences; and
• Digital Advertising Alliance Opt-Out.

Do Not Track and Privacy Preference Signals

Some browsers provide a “Do Not Track” setting. Because there is no universally accepted standard for interpreting traditional Do Not Track signals, the Site may not respond to them.

Where required by applicable law, we will treat a legally recognized opt-out preference signal, such as Global Privacy Control, as a request to opt out of qualifying sales, sharing, or targeted advertising for the browser or device sending the signal.

5. Sale, Sharing, and Targeted Advertising

We do not sell personal information to third parties for money.

However, our use of advertising, analytics, and lead-attribution technologies may involve disclosing identifiers, device information, approximate location, and internet or website activity to providers such as Google, Meta, and WhatConverts. Depending on the applicable law, some of these disclosures may be considered a “sale,” “sharing,” or processing for targeted advertising, even though we do not receive money in exchange.

Where applicable, you may opt out of these activities through the Site’s Your Privacy Choices or Cookie Preferences link, by using a legally recognized browser preference signal, or by contacting us using the details below.

We do not knowingly sell or share the personal information of individuals under 16 years of age.

6. Communications and Marketing Choices

We may use your contact information to respond to your inquiry and communicate about a requested or ongoing project.

If we send promotional emails, you may opt out by following the unsubscribe instructions in the message or contacting us. Even after opting out of promotional messages, you may continue to receive non-promotional communications concerning an inquiry, appointment, contract, project, payment, warranty matter, or legal notice.

You may ask us to stop marketing telephone calls or text messages by telling us during the call, replying “STOP” to an automated text when that option is available, or contacting us.

We do not disclose text-message opt-in information or consent to unaffiliated third parties for their independent marketing.

7. Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and project records, resolving disputes, enforcing agreements, and complying with legal, tax, accounting, licensing, and insurance obligations.

As a general guideline:

• Inquiries that do not result in a project may be retained for up to three years after the last interaction;
• Customer, contract, accounting, warranty, and project records may be retained for up to seven years after project completion or the end of the customer relationship; and
• Analytics, advertising, security, and cookie data may be retained according to our provider settings and applicable legal requirements.

We may retain information longer when reasonably necessary for litigation, a regulatory inquiry, fraud prevention, a legal hold, or another lawful purpose. We may retain aggregated or de-identified information that no longer reasonably identifies an individual.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. Nevertheless, no website, transmission method, or storage system can be guaranteed to be completely secure.

You should use care when sending information electronically and avoid submitting information that is not needed for your inquiry.

9. Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

• Request access to or a copy of personal information we maintain about you;
• Request information about how we collect, use, and disclose personal information;
• Request correction of inaccurate personal information;
• Request deletion of personal information;
• Obtain certain information in a portable format;
• Opt out of qualifying sales, sharing, or targeted advertising;
• Limit certain uses or disclosures of sensitive personal information;
• Withdraw consent where processing is based on consent; and
• Appeal a decision concerning a privacy request.

You will not receive discriminatory treatment for exercising an applicable privacy right.

To submit a request, email info@opulandscape.com with the subject line “Privacy Request” or call (650) 440-7386. Please describe the request and provide enough information for us to locate the relevant records.

We may need to verify your identity before completing a request. We will use verification information only for that purpose. If we cannot verify a request, or if an exception applies, we may deny or limit the request and explain our decision when required.

You may designate an authorized agent to submit a request where permitted by law. We may require proof of the agent’s authority and may contact you directly to verify the request.

10. California Privacy Disclosures

California residents may have rights under the California Consumer Privacy Act, as amended, if Opulands is subject to that law. These may include rights to know, access, correct, delete, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive equal treatment.

During the preceding 12 months, we may have collected the following categories of personal information:

• Identifiers: Name, email address, telephone number, postal address, IP address, and device or cookie identifiers;
• California customer-record information: Contact information and property address;
• Commercial information: Requested services, project details, budget range, proposals, contracts, and transaction history;
• Internet or electronic activity: Browsing activity, interactions with the Site, advertising interactions, referral information, and form activity;
• Geolocation information: Approximate location derived from an IP address and the property location you provide;
• Audio or communications information: Telephone, email, text, and appointment communications, including call metadata and, if a call is recorded, a recording after any notice required by law; and
• Inferences: Information reflecting likely project interests or advertising attribution.

We collect these categories from you, your browser or device, advertising and analytics providers, referral sources, and other sources described above.

We may disclose these categories for business purposes to the service providers, contractors, advertising and analytics partners, project partners, professional advisers, and authorities described in this Privacy Policy.

Our use of third-party advertising technologies may constitute “sharing” under California law. The categories potentially shared include identifiers, internet activity, approximate geolocation, and related inferences.

We do not knowingly sell or share personal information belonging to individuals under 16.

11. Children’s Privacy

The Site is intended for adults seeking landscape design or construction services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through the Site, please contact us so that we can evaluate and, where appropriate, delete it.

12. Third-Party Websites and Services

The Site links to services and websites operated by third parties, including Calendly, Google Maps, Instagram, Houzz, and LinkedIn. Those third parties operate under their own privacy policies and practices. We encourage you to review their policies before providing information.

Our principal website technology and tracking providers include:

• Webflow;
• Google;
• Meta;
• WhatConverts; and
• Calendly.

The inclusion of these links does not mean we control or are responsible for those providers’ practices.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or privacy practices. When we update it, we will revise the “Last Updated” date above.

If we make a material change, we may provide additional notice through the Site or another reasonable method. Updated versions become effective when posted unless otherwise stated.

14. Contact Us

For questions, requests, or concerns about this Privacy Policy or our handling of personal information, contact:

Opulands Landscape Design & Construction
Attn: Privacy
1875 S. Bascom Avenue, Suite 2400
Campbell, California 95008
Email: info@opulandscape.com
Telephone: (650) 440-7386